{"id":988166,"date":"2023-06-02T23:12:01","date_gmt":"2023-06-02T23:12:01","guid":{"rendered":"https:\/\/digitonion.com\/?page_id=988166"},"modified":"2023-06-02T23:14:03","modified_gmt":"2023-06-02T23:14:03","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/digitonion.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\n<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style>\n<h2>The Customer Received A Wrong Product<\/h2>\n<p>\u2022 If a wrong product is delivered to the customer, we will get it picked up for free.<br \/>\u2022 Once the wrong product is received by us, We will dispatch the correct product or refund the amount within 7 working days.<br \/>\u2022\u00a0The product should be unused and the packaging should not be damaged.<br \/>\u2022 The product should be sealed in its original product packaging.<br \/>\u2022 All supporting documentation such as receipt of purchase, price tags, labels, and warranty card as well as all accessories should be dispatched with the product.<\/p>\n<style>\/*! elementor - v3.13.3 - 28-05-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"476\" height=\"360\" src=\"https:\/\/digitonion.com\/wp-content\/uploads\/2023\/06\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-5.jpg\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/digitonion.com\/wp-content\/uploads\/2023\/06\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-5.jpg 476w, https:\/\/digitonion.com\/wp-content\/uploads\/2023\/06\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-5-300x227.jpg 300w\" sizes=\"auto, (max-width: 476px) 100vw, 476px\" \/><br \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"476\" height=\"360\" src=\"https:\/\/digitonion.com\/wp-content\/uploads\/2023\/06\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-5.jpg\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/digitonion.com\/wp-content\/uploads\/2023\/06\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-5.jpg 476w, https:\/\/digitonion.com\/wp-content\/uploads\/2023\/06\/360_F_407236734_EX9WA2hXtUJameY8UMGrTEG3KChqbRuf-2-5-300x227.jpg 300w\" sizes=\"auto, (max-width: 476px) 100vw, 476px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>The Customer receives damaged goods<\/h2>\n<p>\u00a0Customers may claim refund if they receive damaged goods however they must provide video proof of this.<\/p>\n<p>\u2022\u00a0Customers are advised\u00a0to make video while unwrapping and unboxing their product from delivery packaging. This video will be used as a proof that customer received\u00a0damaged good.<\/p>\n<p>\u2022 If video proof is not provided or video is made after the product has been unboxed then customer will not be entitled to a refund.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Customer Received A Wrong Product \u2022 If a wrong product is delivered to the customer, we will get it picked up for free.\u2022 Once the wrong product is received by us, We will dispatch the correct product or refund the amount within 7 working days.\u2022\u00a0The product should be unused and the packaging should not be damaged.\u2022 The product should\u2026<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-988166","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/digitonion.com\/index.php\/wp-json\/wp\/v2\/pages\/988166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/digitonion.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/digitonion.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/digitonion.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/digitonion.com\/index.php\/wp-json\/wp\/v2\/comments?post=988166"}],"version-history":[{"count":10,"href":"https:\/\/digitonion.com\/index.php\/wp-json\/wp\/v2\/pages\/988166\/revisions"}],"predecessor-version":[{"id":988177,"href":"https:\/\/digitonion.com\/index.php\/wp-json\/wp\/v2\/pages\/988166\/revisions\/988177"}],"wp:attachment":[{"href":"https:\/\/digitonion.com\/index.php\/wp-json\/wp\/v2\/media?parent=988166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}